DevOps/ Launch Specialist

Hanoi, Vietnam

About Breadstack Solutions:  

Embark on a career journey with Breadstack Solutions, a trailblazer in the realm of e-commerce and Customer Experience Management (CXM). At Breadstack, we’re redefining the e-commerce landscape through our cutting-edge solutions in customer data platforms, engagement strategies, and comprehensive e-commerce services. Our mission is to maximize customer lifetime value and personalize customer experiences to drive business growth. Join us to become a part of a team committed to transforming e-commerce journeys and enhancing customer loyalty with our innovative, data-driven approaches. We’re looking for passionate individuals eager to contribute to our dynamic and collaborative environment, where every team member plays a crucial role in shaping the future of e-commerce. Let’s innovate and grow together at Breadstack Solutions!

About the role:

The DevOps/Launch Specialist ensures system reliability, security, and performance through infrastructure management, networking, testing, and incident response.

Key Responsibilities:

  • Infrastructure Monitoring & Maintenance: Configure monitoring tools (Grafana, Prometheus, Loki), update environments, manage infrastructure setup, provision new environments (IaC), and document best practices.
  • Networking: Manage load balancers, firewall rules, VPCs, VPNs, DNS records, and SSL certificates. Optimize web services, implement security policies, and troubleshoot network issues.
  • Performance & Load Testing: Conduct load/stress testing (e.g., Locust), gather system metrics, and optimize system/database performance.
  • Incident Response & Troubleshooting: Monitor alerts, investigate logs, resolve performance issues, support incident management, and conduct root cause analysis.
  • Documentation: Maintain technical documentation, training materials, and operational runbooks.

Must to have:

  • Strong understanding of DNS, TCP/IP, load balancing, firewalls, and VPNs.
  • Familiarity with SSL certificate management and network security principles.
  • Ability to configure and launch client websites (DNS setup, SSL, environment variables, etc.).
  • Experience with WordPress
  • Experience with Infrastructure as Code.
  • Organized, detail-oriented, and able to manage multiple client onboarding processes simultaneously.
  • Strong communication and collaboration skills, comfortable liaising with both technical and non-technical stakeholders.
  • Past experience in a client-facing or project management environment.
  • Good at English (in both communication and writing) 

Benefits:

  • Chance to work in an international team and professional working environment
  • Training and career development opportunities
  • Performance review every 6 months
  • Open, supportive and collaborative culture 
  • Flexible working hours with 40 hours per week (Monday – Friday)
  • Lunch allowance and free drinks (coffee, tea, snack …)
  • Premium health insurance package
  • Paid leave (12 days/year)
  • Free English class for everyone 2 lessons per week
  • Sponsor the fee of getting certificates for each team 
  • 13month salary bonus

Working place: 152 Pho Duc Chinh, Truc Bach, Ba Dinh, Ha Noi. (Open to remote work for candidates not based in Hanoi.)

Your CV should be sent to: [email protected]