Customer Service

Engage, delight, & convert with every conversation

Implement better customer service practices and connect with your customers the right way. Use our platform to better understand your customers while making the necessary improvements.

What could retailers be possibly lacking?

Retailers are lacking an effective way to monetize their data at the point of purchase; Retailers are missing an effective solution for turning over inventory faster, and more frequently, by providing their active shoppers with deals and personalized discounts.

Customers are changing. More and more consumers are looking for personalized experienced. This result in higher sales and better customer experiences.

Customer Service Does Matter

Good customer service is crucial for any business

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improvement in customer retention
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improvement in customer satisfaction
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increase in cross-selling and up-selling
0 %
of buyers will pay more for better experience

Customers are changing. A better experience will result in higher sales, loyalty and retention.

Connect with customers the right way

Live Chat

Connect with customers to enhance the shopping experience. Customers can ask questions, find information and get the help they need.

  • Set up chat channels with simple steps
  • Set up chat widget with more accessibility
  • Offer customer support in real-time
  • View all live chat information in one place
Live Chat

Treat all customers individually

Personalized Recommendation

Automatically collect customer data to offer personalized promotions, coupons or recommendations through the customer’s journey.

  • Give personalized product recommendations
  • Offer promotions on overstocked or stagnant items
  • Upsells during the buying journey
  • Generate coupons that can be tracked
Personalized Recommendation

Treat all customers individually

Customer Management

Automatically collect customer data to offer personalized promotions, coupons or recommendations through the customer’s journey.

  • Give personalized product recommendations
  • Offer promotions on overstocked or stagnant items
  • Upsells during the buying journey
  • Generate coupons that can be tracked
Customer Management

Treat all customers individually

Coupon

Automatically collect customer data to offer personalized promotions, coupons or recommendations through the customer’s journey.

  • Give personalized product recommendations
  • Offer promotions on overstocked or stagnant items
  • Upsells during the buying journey
  • Generate coupons that can be tracked
Coupon
  • sticky feature image

Adapt to the new consumers with improved customer service.