Annual Survey: Key Benchmarks in Cannabis Retail
The 2025 eCommerce Benchmarks for Cannabis Retailers
Join the 2025 eCommerce Benchmarks in Cannabis study, and discover how your cannabis business compares to the top performers in the industry.
What is the Cannabis eCommerce Survey About
The 2025 eCommerce Benchmarks in Cannabis Retail Study is the most comprehensive annual report designed specifically for cannabis retailers. The anonymous survey is conducted with more than 1000 industry professionals like yourself, to uncover the latest trends in eCommerce, technology adoption, customer acquisition strategies, online sales, and operational efficiencies in the industry.
Why Participate?
This annual report consolidates anonymous survey responses from businesses of all sizes, to uncover best practices, tools, and strategies used by the top performing dispensaries—alongside insights from cannabis businesses at every stage of digital adoption.
By taking this 5-minute survey, you will:
✅ See how you stack up against the top cannabis retailers across North America.
✅ Get exclusive early access to the full report before anyone else.
✅ Receive weekly digital strategies to increase revenue and customer retention.
Key Areas Covered in the Study
Discover how top-performing cannabis retailers are leveraging technology to drive repeat sales, improve efficiency, and enhance customer experience.
✔ Online sales trends & average order values
✔ Customer acquisition channels & marketing strategies
✔ Technology adoption & eCommerce performance
✔ Same-day delivery, mail order, and live chat implementation
✔ Insights from top-performing retailers
Who Should Participate
If you’re a cannabis dispensary owner or operator, budtender, marketing team member, or delivery driver, this study is for you. Your input will shape industry benchmarks and best practices for 2025.
📢 Survey Opens: April 1, 2025
📊 Survey Closes: May 31, 2025
📈 Report Release: July 31, 2025
Owners
Store Managers
Budtenders
Marketing
Delivery Drivers
