Ecommerce Operations

What is team management? 

Working in a team is inevitable for businesses, whether it’s small or large. The easier a team can work together, the more likely they will succeed. The depending factor on how that team works together comes down to team management. 

Businesses thrive when there is good team management. It will create happier, more productive and better-collaborated team members.  

We’ll give you some insight into what is team management and why is effective team management important. 

Let’s get started. 

what is team management

What is team management?

Team management is overseen by a manager to coordinate a team to perform tasks. Team management is a valuable skill management needs to have to help members feel motivated and productive while completing tasks

The team manager isn’t necessarily a role employers need to fulfill, it is a skill set all managers, coordinators and executives need to possess in order to run a successful team within the workplace. 

Why is team management important?

Team management has a huge impact on employees. Good management can lead to better overall performance, while bad management can have costly effects on employers. 

Here’s why team management is important:

Happier employees

Team managers need employees to feel good about their work. The old saying “misery loves company” can be said the same for happy employees. It can have a positive impact on the tasks performed. 

Every employee may define their happiness differently, but overall employees want to be heard, feel appreciated, enjoy their working environment and maintain a work-life balance.

A well-managed team is a productive team. Companies with happy employees outperform the competition by 20%

team management

Better Productivity

Good team management involves employees feeling better about their work which in turn leads to better productivity.

Managers can inspire and motivate employees causing them to be more passionate and caring about the tasks at hand. 

Employees that feel better in the workplace tend to be 20% more productive. 

More Collaboration 

Improved team management skills encourage collaboration in the workplace. More collaboration leads to more innovation, increased team performance and overall better communication.

It’s important managers or team leaders can find a way to to increase collaboration whether that’s through communicating on tasks or working together on projects with other team members.

Collaboration can be an asset for a business to succeed. 

Tips for effective team management

Improving team management will lead to happier, more productive and better-collaborated teams, but what are some useful ways to create these environments?

It doesn’t haven’t to be a complicated process. Often times implementing small changes over time can lead to big results with your employees

Here are some tips for effective team management. 

Provide Feedback 

Providing employees with positive and negative feedback will help team management. Positive feedback is important for showing employees their work is valued, good and appreciated.

Sometimes employees can feel like their work isn’t impactful, but showing them the work they do is important can improve their feelings towards work. 

Negative feedback when done correctly can also help improve team members. Constructive feedback from a team leader allows employees to gain insight into what they need to improve on.

It helps the employee improve their skillset and motivate them to make changes. 

Providing positive feedback first will always start a conversation with your team member in the right direction. Feedback is also important for team managers.

Taking feedback from employees is good for them to feel heard, but also helps your managers improve their own team management skillset. 

team management matters

Transparency within the workplace

Transparency goes a long way in the workplace. Non-transparency can lead to miscommunication which causes issues among everyone in the workplace.

Employees need to have accurate and up-to-date information while also being given clarity on tasks and deadlines. 

Employers also need transparency with their employees. Employees should be communicating clearly when it comes to priorities, problems, or concerns with tasks. 

Another key benefit of transparency and its connection with communication is it helps employees have confidence.

Better communication skills from everyone means everyone is being heard and everyone feels comfortable expressing their ideas. 

Positive work environment

Good team management requires having a positive workspace.  Bringing in some positivity like humor or lightheartedness can boost morale and have an effect on productivity.

Even just bringing treats, or offering things to employees can create a positive work environment. 

However, a positive work environment needs to also come from each of the employees. Workplace drama can drain a team and cause uneasiness about coming to work.

Creating a safe place to work is a fundamental goal for those in team management for success in a team’s progress.

Breadstack’s employee performance tool

Team management is an effective way to improve performance in the workplace, but there’s another part managers, coordinators or executives need to consider. 

It can be difficult to track employee performance and allocate tasks within the workplace. This is where Breadstack comes in with our employee performance tool.

Breadstack’s employee performance tool

Employees are your biggest ROI – Having an overview of all team performance to understand what’s working and set up the department with permissions to allocate tasks efficiently. 

The main features of the tool: 

  • Gain insight for agent utilization to have better management
  • Generate an overview of all team performance
  • Measure team KPIs and opportunities for improvement
  • Understand department metrics with a target performance. 

Breadstack is here to help you and your team succeed. 

Ready to improve employee performance?