{"id":13744,"date":"2023-06-27T14:02:01","date_gmt":"2023-06-27T14:02:01","guid":{"rendered":"https:\/\/breadstack.com\/?p=13744"},"modified":"2024-02-26T23:22:59","modified_gmt":"2024-02-26T23:22:59","slug":"package-tracking","status":"publish","type":"post","link":"https:\/\/breadstack.com\/insights\/e-commerce\/package-tracking\/","title":{"rendered":"Package Tracking: How To Provide Automated Tracking Links"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13744\" class=\"elementor elementor-13744\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40f6104 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40f6104\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4589257\" data-id=\"4589257\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5c294e elementor-widget elementor-widget-text-editor\" data-id=\"d5c294e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In today\u2019s ecommerce world, package tracking has become a necessity. As many as <a href=\"https:\/\/www.metapack.com\/whitepaper\/consumer-research\/\" target=\"_blank\" rel=\"noreferrer noopener\">70% of customers<\/a>\u00a0view package tracking as a top priority when ordering online, and for good reason.<\/p><p>After making a purchase online, customers don\u2019t want to wait to be left in the dark to find out when their purchases will arrive.\u00a0<\/p><p>Don\u2019t worry if you\u2019re not entirely sure how package tracking works and its importance for customer experience. We&#8217;ll be exploring its benefits and the three most important reasons to provide order tracking for your customers together!\u00a0<\/p><ul><li><a href=\"#second-heading\">3 Reasons to provide package tracking<\/a><\/li><li><a href=\"#third-heading\">What does package tracking look like?<\/a><\/li><li><a href=\"#fourth-heading\">How does package tracking work with Cantec<\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba35ff2 elementor-widget elementor-widget-image\" data-id=\"ba35ff2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Using-package-tracking-for-your-business.-.jpg\" class=\"attachment-large size-large wp-image-13755\" alt=\"Using package tracking for your business.\" loading=\"lazy\" srcset=\"https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Using-package-tracking-for-your-business.-.jpg 1000w, https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Using-package-tracking-for-your-business.--300x200.jpg 300w, https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Using-package-tracking-for-your-business.--768x512.jpg 768w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbec838 elementor-widget elementor-widget-menu-anchor\" data-id=\"fbec838\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"second-heading\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0603fb elementor-widget elementor-widget-heading\" data-id=\"e0603fb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">3 Reasons to provide package tracking<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecefdfb elementor-widget elementor-widget-text-editor\" data-id=\"ecefdfb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Package tracking is essential for ecommerce shipping. When shopping online, customers are forced to place their trust in a business that they have no way to reach physically.\u00a0<\/p><p>As such, order tracking plays a critical role in building customer confidence, among many other values in your business.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41146bc elementor-widget elementor-widget-heading\" data-id=\"41146bc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Cost reduction<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a5e342 elementor-widget elementor-widget-text-editor\" data-id=\"4a5e342\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Satisfied customers are some of the best customers to have. They\u2019re delighted with their purchase, pleased with the customer service and will most likely make another purchase.<\/p><p>On the other hand, <strong>disgruntled customers can slow down your business<\/strong> by requiring you to respond to their inquiries about when their package will arrive or where it\u2019s currently at.<\/p><p>Package tracking lets all of your customers know right from the get-go where their packages are at and when it\u2019s slated to arrive.<\/p><p>Additionally, <strong>automating this process is easy and frees up time for your team to work on other tasks<\/strong>.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32df6cb elementor-widget elementor-widget-heading\" data-id=\"32df6cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Respond to customer expectations.<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59e8e5b elementor-widget elementor-widget-text-editor\" data-id=\"59e8e5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We\u2019ve mentioned above that as many as 70% of customers today prioritize order tracking as a priority. Customers don\u2019t just want package tracking in a business landscape as competitive as ecommerce; <strong>they expect it.\u00a0<\/strong><\/p><p>The ability to track orders could be the difference between a customer shopping at your online store or making their purchase at a different online retailer.\u00a0<\/p><p>Additionally, <strong>order tracking helps your business as much as it helps your customers<\/strong>. If a customer is wondering where their order is, it\u2019s much more reassuring to know exactly where it is instead of being told you don\u2019t know.<\/p><p>Keeping customers informed helps build customer confidence, loyalty and ensures that they\u2019re satisfied.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-480188c elementor-widget elementor-widget-heading\" data-id=\"480188c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Order fulfillment<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c76781 elementor-widget elementor-widget-text-editor\" data-id=\"9c76781\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Order fulfillment can be tricky. Between choosing the right packaging to use and deciding on your last-mile delivery provider, there are many moving parts that can cause your customers\u2019 packages to get lost in the shuffle.\u00a0<\/p><p>By utilizing package tracking, <strong>you can exercise more control over the fulfillment process<\/strong> and address any problems that might come up.<\/p><p>Implementing a package tracking system can help deal with <a href=\"https:\/\/breadstack.com\/insights\/customer-service\/benefits-customer-service\/\">customer service<\/a> inquiring about the location of their packages.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ae7d9b elementor-widget elementor-widget-image\" data-id=\"4ae7d9b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Scanning-a-package.jpg\" class=\"attachment-large size-large wp-image-13756\" alt=\"Scanning a package.\" loading=\"lazy\" srcset=\"https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Scanning-a-package.jpg 1000w, https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Scanning-a-package-300x200.jpg 300w, https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Scanning-a-package-768x512.jpg 768w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a9dbf1 elementor-widget elementor-widget-menu-anchor\" data-id=\"5a9dbf1\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"third-heading\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5432e0b elementor-widget elementor-widget-heading\" data-id=\"5432e0b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">What does package tracking look like?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbc9d8 elementor-widget elementor-widget-text-editor\" data-id=\"4cbc9d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>An overwhelming majority of couriers will provide package tracking services free of charge, allowing both you and your customers to monitor a package from its source to its destination.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d668a5c elementor-widget elementor-widget-heading\" data-id=\"d668a5c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">How package tracking works <\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed28559 elementor-widget elementor-widget-text-editor\" data-id=\"ed28559\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Packaging tracking is a mostly automatic process, but there are some manual steps involved that you should know. Here\u2019s how orders are tracked from start to finish.<\/p><ol><li><strong>Tracking Information Submission<\/strong><\/li><\/ol><p>The first step involves choosing a method for tracking packages. There are many options to track your orders &#8211; here are the most common ones:<\/p><ul><li><b>Text Tracking:<\/b>\u00a0Customers can enter their phone number, and the courier service will provide updates via SMS text.<\/li><li><b>App Tracking: <\/b>Some courier services, like Cantec, provide, provide real-time tracking for their deliveries.<\/li><li><b>Website Tracking:<\/b>\u00a0Once customers receive their tracking number, they enter it on the 5. delivery service\u2019s website to view its status.<\/li><\/ul><ol start=\"2\"><li><strong>Package Processing<\/strong><\/li><\/ol><p>Depending on the courier, the package will either be automatically sorted, scanned, and processed before reaching the delivery or distribution hub or manually scanned and dropped off. When a package changes hands or arrives at a sorting centre, it\u2019s scanned to track its delivery progress.\u00a0<\/p><ol start=\"3\"><li><strong>Delivery Depot Sorting<\/strong><\/li><\/ol><p>The delivery depot is the penultimate stop for packages before it\u2019s delivered to its destination. Delivery depots are usually regional hubs such as local post offices.\u00a0<\/p><ol start=\"4\"><li><strong>Last-Mile Delivery<\/strong><\/li><\/ol><p>Last-mile delivery is the final step of the delivery process. It\u2019s the stage where a package is transported from the courier or delivery depot to its final destination. Depending on where the final destination is,\u00a0last-mile delivery\u00a0can be fraught with delays and expensive costs.\u00a0<\/p><ol start=\"5\"><li><strong>Package Delivered<\/strong><\/li><\/ol><p>Once the last-mile delivery courier reaches its final destination, the package will be marked as delivered. The courier service will update the status of your package tracking to reflect the delivery, and the business will consider the order fulfilled.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af28d36 elementor-widget elementor-widget-image\" data-id=\"af28d36\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Delivering-a-package-to-a-customer.jpg\" class=\"attachment-large size-large wp-image-13757\" alt=\"Delivering a package to a customer\" loading=\"lazy\" srcset=\"https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Delivering-a-package-to-a-customer.jpg 1000w, https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Delivering-a-package-to-a-customer-300x200.jpg 300w, https:\/\/breadstack.com\/wp-content\/uploads\/2023\/06\/Delivering-a-package-to-a-customer-768x512.jpg 768w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-309c1b1 elementor-widget elementor-widget-menu-anchor\" data-id=\"309c1b1\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"fourth-heading\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c5a22a elementor-widget elementor-widget-heading\" data-id=\"4c5a22a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">How do delivery companies track packages?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e858c26 elementor-widget elementor-widget-text-editor\" data-id=\"e858c26\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>With Breadstack Fulfillment, <strong>you can track all of your shipments in real-time in the Breadstack dashboard<\/strong>.<\/p><p>Customer demands surrounding fast, affordable, and efficient delivery are at an all-time high. To meet and exceed customer expectations, you need partners who understand and appreciate your business needs.\u00a0<\/p><p>Breadstack offers itemized billing, an easy-to-use and navigate dashboard and simple integration across multiple CMS and ecommerce platforms for your convenience.\u00a0 This means that you won\u2019t have to navigate numerous different websites to track where your packages are.\u00a0<\/p><p><strong>Shipping with Breadstack allows you to stay on top of your business<\/strong> and increase frequency to take your business to new heights!\u00a0<\/p><p>Here\u2019s how it works:<\/p><p><strong>Step 1 \u2013 Enter pick-up and drop-off details.<\/strong><\/p><ul><li>Select a location for drivers to pick up and drop off your package.<\/li><\/ul><p id=\"h-step-2-confirm-package-details\"><strong>Step 2 \u2013 Confirm package details.<\/strong><\/p><ul><li>Select the category that best fits your item.<\/li><li>Prepare your parcel with packaging.<\/li><li>Enter the package dimensions, weight and additional notes for the driver.<\/li><\/ul><p id=\"h-step-3-review-and-confirm-your-order\"><strong>Step 3 \u2013 Review and confirm your order.<\/strong><\/p><ul><li>Ensure all the inputted information is correct.<\/li><li>Schedule a time for drivers to pick up your item(s)<\/li><li>Add any additional information about pick-up and drop-off locations you might have.<\/li><li>Authorize drivers to come and pick up the order.<\/li><\/ul><p id=\"h-step-4-relax-and-track\"><strong>Step 4 \u2013 Relax and track<\/strong><\/p><ul><li>Wait for a courier to come and pick up your order.<\/li><li>Sit back and track your delivery kilometre by kilometre through live tracking.<\/li><\/ul><p>Package tracking isn\u2019t an easy or quick process. Mistakes can happen anywhere along the supply chain that can cause your package to go missing. Don\u2019t leave it up to chance &#8211; track all of your deliveries kilometre-by-kilometre from your store to your customer\u2019s door.\u00a0<\/p><p>With Breadstack, you can rest assured that your package will arrive safe and sound at your destination, no matter where that may be!\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f16e884 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f16e884\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fd491d1\" data-id=\"fd491d1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In today\u2019s ecommerce world, package tracking has become a necessity. As many as 70% of customers\u00a0view package tracking as a top priority when ordering online, and for good reason. After making a purchase online, customers don\u2019t want to wait to be left in the dark to find out when their purchases will arrive.\u00a0 Don\u2019t worry [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":13761,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[32],"tags":[58],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v20.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Package Tracking: How To Provide Automated Tracking Links<\/title>\n<meta name=\"description\" content=\"Package tracking isn&#039;t just a bonus anymore, it&#039;s an expectation. 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