{"id":14377,"date":"2023-07-05T13:40:00","date_gmt":"2023-07-05T13:40:00","guid":{"rendered":"https:\/\/breadstack.com\/?p=14377"},"modified":"2023-07-05T15:16:43","modified_gmt":"2023-07-05T15:16:43","slug":"same-day-delivery-statistics","status":"publish","type":"post","link":"https:\/\/breadstack.com\/insights\/e-commerce\/same-day-delivery-statistics\/","title":{"rendered":"10 Same Day Delivery Statistics"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14377\" class=\"elementor elementor-14377\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a14668e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a14668e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3af2c45\" data-id=\"3af2c45\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-863ff95 elementor-widget elementor-widget-text-editor\" data-id=\"863ff95\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The importance of same-day delivery cannot be overstated. In 2020, <a href=\"https:\/\/topagency.com\/report\/e-commerce-behavior-report\/\" target=\"_blank\" rel=\"noreferrer noopener\">73% of people<\/a> reported spending more time shopping online than they did in previous years, a statistic that\u2019s bound to increase as ecommerce continues to grow in popularity.\u00a0<\/p><p>As customer shopping habits change and evolve, <b>what consumers expect from their businesses and retailers is changing, too<\/b>, especially when it comes to the fulfillment experience.<\/p><p>Below, you\u2019ll find 10 same-day delivery statistics that\u2019ll provide you with insight for your business when it comes to delivery for your customers.\u00a0<\/p><ul><li><a href=\"#second-heading\">10 Same-day delivery statistics<\/a><\/li><li><a href=\"#third-heading\">Same-day delivery statistics can&#8217;t be ignored\u00a0<\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d5eeae elementor-widget elementor-widget-menu-anchor\" data-id=\"9d5eeae\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"second-heading\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a36e2c5 elementor-widget elementor-widget-heading\" data-id=\"a36e2c5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">10 Same day delivery statistics <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fff7f36 elementor-widget elementor-widget-heading\" data-id=\"fff7f36\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">More than half of online shoppers don\u2019t want to wait two days for fast shipping <\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e094cdf elementor-widget elementor-widget-text-editor\" data-id=\"e094cdf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Expectations surrounding delivery times are changing. Previously, \u2018fast shipping\u2019 meant receiving your order in 2 days or less. Today, faster delivery for customers means receiving their order the same day they placed it!\u00a0<\/p><p>Today, only <a href=\"https:\/\/www.statista.com\/statistics\/561768\/fast-online-order-delivery-us-consumers\/\" target=\"_blank\" rel=\"noreferrer noopener\">44% of customers<\/a> are willing to wait more than two days or more for shipping that\u2019s labelled as \u2018fast.\u2019 <strong>If you offer speedy delivery, it better live up to the expectations of your customers<\/strong>! If not, prepare to lose 56% of your customers to retailers that offer it.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eacf530 elementor-widget elementor-widget-heading\" data-id=\"eacf530\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">77% of Online shoppers say that convenience is the most important reason to shop online<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf17d7f elementor-widget elementor-widget-text-editor\" data-id=\"bf17d7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Nothing beats the convenience of skipping the shopping center in favour of shopping from the comfort of your own home. Still, businesses can only maintain this convenience if they have the means to deliver on the fulfillment experience.\u00a0<\/p><p>As social media giants such as Instagram and Facebook implement shopping channels on their platforms, <strong>more and more consumers are engaging with brands through multiple touchpoints and channels.<\/strong><\/p><p>For example, shoppers can place an order on their phone during their morning commute and drop by the store during their lunch break to pick up their order.\u00a0<\/p><p>They can also place an order online and have it delivered to their door at or after a specific time for extra security and convenience.<\/p><p>With <a href=\"https:\/\/www2.deloitte.com\/content\/dam\/insights\/us\/articles\/4737_2018-holiday-survey\/2018DeloitteHolidayReportResults.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">77% of shoppers<\/a> citing convenience as their primary reason for shopping online, <strong>failing to provide flex delivery options in addition to same-day delivery can inconvenience your customers<\/strong> and cause them to avoid placing an order with your business altogether.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3cd35d elementor-widget elementor-widget-image\" data-id=\"c3cd35d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"426\" src=\"https:\/\/breadstack.com\/wp-content\/uploads\/2023\/07\/Scanning-a-package.jpg\" class=\"attachment-large size-large wp-image-14383\" alt=\"Scanning a package.\" loading=\"lazy\" srcset=\"https:\/\/breadstack.com\/wp-content\/uploads\/2023\/07\/Scanning-a-package.jpg 1000w, https:\/\/breadstack.com\/wp-content\/uploads\/2023\/07\/Scanning-a-package-300x200.jpg 300w, https:\/\/breadstack.com\/wp-content\/uploads\/2023\/07\/Scanning-a-package-768x511.jpg 768w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e65d186 elementor-widget elementor-widget-heading\" data-id=\"e65d186\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">41% of Online shoppers are willing to pay more for same day delivery<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2de49a elementor-widget elementor-widget-text-editor\" data-id=\"c2de49a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Time is priceless, <strong>which is why 41% of online shoppers are willing to pay a premium for same-day delivery<\/strong>, with another 24% ready to pay even more to receive their packages within a flexible delivery window of their choosing.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdb53de elementor-widget elementor-widget-heading\" data-id=\"bdb53de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">55% of Online shoppers abandon their carts if delivery is too expensive<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85097b0 elementor-widget elementor-widget-text-editor\" data-id=\"85097b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>While some customers are willing to pay more to receive their packages faster, many more aren\u2019t ready to budge on expensive delivery fees. One study from the Baymard Institute found that one of the biggest causes for <a href=\"https:\/\/breadstack.com\/ecommerce-operations\/shopping-cart-abandonment\/\" target=\"_blank\" rel=\"noopener\">shopping cart abandonment<\/a> is costly shipping fees.\u00a0<\/p><p>However, <strong>choosing between offering same-day and cheap delivery doesn\u2019t have to be a binary choice<\/strong>, as we\u2019ll explore in the following statistic.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a216a1d elementor-widget elementor-widget-heading\" data-id=\"a216a1d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">More than half of shoppers aged 18-34 expect same-day delivery<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-269a137 elementor-widget elementor-widget-text-editor\" data-id=\"269a137\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Same-day delivery is so important that <a href=\"https:\/\/www.invespcro.com\/blog\/same-day-delivery\/\" target=\"_blank\" rel=\"noreferrer noopener\">56% of shoppers<\/a> expect it to be the standard. The same survey found that not only do consumers expect it, but <strong>41% are also willing to pay extra to receive it<\/strong>.\u00a0<\/p><p>Many businesses misunderstand same-day delivery as an expensive option, but this doesn\u2019t always have to be the case.\u00a0<\/p><p>With more than half of consumers prepared to pay more for the service, business owners have the option of letting their customers pay for the slightly more expensive costs or pay for it themselves.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f787a5 elementor-widget elementor-widget-heading\" data-id=\"8f787a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Reliability is a top concern for 46% of consumers<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39e430e elementor-widget elementor-widget-text-editor\" data-id=\"39e430e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Same-day delivery is an expectation for an overwhelming majority of shoppers, but being dependable is also a priority, with <a href=\"https:\/\/www.pwc.com\/gx\/en\/industries\/consumer-markets\/consumer-insights-survey.html\" target=\"_blank\" rel=\"noreferrer noopener\">46% of consumers<\/a> ranking it as a top attribute.\u00a0<\/p><p>Nobody likes unexpected delays and disruptions. <strong>Customers expect a degree of certainty regarding their deliveries, whatever the reason may be<\/strong>.\u00a0<\/p><p>If you\u2019re not dependable with your delivery times, you might suffer heavily as a result, as we\u2019ll see in the following statistic.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d0cc68 elementor-widget elementor-widget-heading\" data-id=\"5d0cc68\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Only 20% of consumers are willing to forgive delivery disruptions<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72a0d88 elementor-widget elementor-widget-text-editor\" data-id=\"72a0d88\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Supply chain issues were a significant problem during 2021. Already severely affected by the ongoing COVID19 pandemic, the blocking of the Suz Canal by the grounding of the Ever Given cargo ship early on in the spring.\u00a0<\/p><p>While businesses might be more forgiving of supply chain disruptions, customers are less likely to reconcile the delay in receiving their packages.\u00a0<\/p><p>A survey found that only <a href=\"https:\/\/hbr.org\/2021\/05\/how-e-commerce-fits-into-retails-post-pandemic-future\" target=\"_blank\" rel=\"noreferrer noopener\">20% of consumers<\/a> were willing to forgive businesses for delivery disruptions that resulted from supply chain issues in 2021.\u00a0<\/p><p><strong>Having safety stock on hand can help provide some insurance against sudden fluctuations in demand and supply<\/strong>. Still, your fulfillment experience has to be locked down if you want to avoid displeasing your customers.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1662b7c elementor-widget elementor-widget-heading\" data-id=\"1662b7c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">57% of Customers won\u2019t purchase from a retailer after experiencing unprofessionalism from a courier <\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-905483f elementor-widget elementor-widget-text-editor\" data-id=\"905483f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Even if your business offers the lowest prices with the fastest shipping times, you can still make a mess of things if your fleet or courier service isn\u2019t up to par with the rest of your offerings.\u00a0<\/p><p>If your couriers or delivery team isn\u2019t courteous and professional to your customers, <a href=\"https:\/\/www.retailtouchpoints.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">57% of customers<\/a> won\u2019t purchase from you again.\u00a0<\/p><p>Cutting costs on your same-day delivery service might make sense in the short term, but it can lead to some disastrous results in the long run if you\u2019re not diligent about keeping your customers happy.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-182a7e1 elementor-widget elementor-widget-image\" data-id=\"182a7e1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/breadstack.com\/wp-content\/uploads\/2023\/07\/Helping-delivery-packages.jpg\" class=\"attachment-large size-large wp-image-14384\" alt=\"Helping delivery packages.\" loading=\"lazy\" srcset=\"https:\/\/breadstack.com\/wp-content\/uploads\/2023\/07\/Helping-delivery-packages.jpg 1000w, https:\/\/breadstack.com\/wp-content\/uploads\/2023\/07\/Helping-delivery-packages-300x169.jpg 300w, https:\/\/breadstack.com\/wp-content\/uploads\/2023\/07\/Helping-delivery-packages-768x432.jpg 768w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea082e4 elementor-widget elementor-widget-heading\" data-id=\"ea082e4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">63% of Online shoppers Care about guaranteed delivery dates and arrival times<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9074bdf elementor-widget elementor-widget-text-editor\" data-id=\"9074bdf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you order something online, you wouldn\u2019t want to be left in the dark about when it\u2019ll arrive, especially if you go through the trouble of scheduling it.\u00a0<\/p><p>While arrival times can fluctuate due to unexpected delays and disruptions, <strong>knowing when a package will arrive is still essential<\/strong> to as many as <a href=\"https:\/\/www.retailtouchpoints.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">63% of online shoppers<\/a>.\u00a0<\/p><p>Even if the delivery is delayed, providing customers with delivery updates or predictive ETAs for their parcels like Cantec Couriers can help alleviate some of their concerns.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21baaf1 elementor-widget elementor-widget-heading\" data-id=\"21baaf1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Despite customer expectations for same-day delivery, only 53% of businesses are offering It <\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdca156 elementor-widget elementor-widget-text-editor\" data-id=\"cdca156\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>As we\u2019ve seen above, affordable, reliable and quality same-day delivery is an expectation that many online shoppers have. In spite of the demand, <a href=\"https:\/\/www.efulfillmentservice.com\/wp-content\/uploads\/2017\/09\/State-of-Ecommerce-Order-Fulfillment-Shipping.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">only a little over half<\/a> of businesses and retailers offer it.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66d3f5f elementor-widget elementor-widget-menu-anchor\" data-id=\"66d3f5f\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"third-heading\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9683619 elementor-widget elementor-widget-heading\" data-id=\"9683619\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Same day delivery statistics can\u2019t be ignored<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e22ca10 elementor-widget elementor-widget-text-editor\" data-id=\"e22ca10\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>As the above same-day delivery statistics show, <strong>the importance of fulfilling deliveries the same day that customers place them can\u2019t be ignored<\/strong>.\u00a0<\/p><p>As direct-to-consumer fulfillment grows in popularity, we can only expect these expectations to increase until same-day delivery isn\u2019t just an expectation but a norm.\u00a0<\/p><p>However, the challenges of providing same-day delivery also can\u2019t be overstated.\u00a0<\/p><p>Maximizing customer satisfaction, increasing customer retention, and reducing your cart abandonment rate are just some of the benefits that providing same-day delivery can bring but executing on these benefits is challenging.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The importance of same-day delivery cannot be overstated. In 2020, 73% of people reported spending more time shopping online than they did in previous years, a statistic that\u2019s bound to increase as ecommerce continues to grow in popularity. As customer shopping habits change and evolve, what consumers expect from their businesses and retailers is changing, [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":14422,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[32],"tags":[58],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v20.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 Same Day Delivery Statistics | Breadstack Dispensary eCommerce Software<\/title>\n<meta name=\"description\" content=\"Don&#039;t think same day delivery is important? Here are 10 same day delivery statistics that prove otherwise. 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